Introduction
Live View is the section of the Vigilator dashboard where humans watch agents while they run. Where the inbox handles the moments an agent stops and asks, Live View covers everything in between: the conversation itself, streamed into the dashboard as it happens, with the levers to assign a watcher, escalate, nudge the agent, or pull the plug.
The unit of Live View is a session - one run of an agent. Your agent registers a session when a run starts, appends messages as the conversation grows, and ends the session when it's done; the Live View concept page covers the lifecycle, and the Python SDK shows how to wire it up. Sessions are independent of interrupts, so you can monitor agents that never raise one.
Example use cases
Some situations where watching live, rather than reviewing afterwards, earns its keep:
Customer-facing agents
- Support and sales agents talking to real customers - catch a conversation going wrong before the customer notices.
- Onboarding flows where an agent walks a new user through setup and a stuck run costs a signup.
Long-running or expensive runs
- Research, migration or batch-processing agents that run for hours and burn budget - spot a loop early and disconnect it.
- Agents driving browsers, terminals or infrastructure, where a wrong turn compounds quickly.
New deployments
- A freshly deployed prompt, model or tool set, watched closely for its first days in production.
- A/B rollouts where operators need a feel for how the new variant behaves.
Regulated or sensitive work
- Conversations touching health, finance or legal matters, where a human must be able to step in at any moment.
- Escalation paths that require a named person to have been watching.
What you can do from Live View
| Watch | Follow transcripts as they stream, keep several agents on screen at once with multi-view, and see at a glance which sessions are active, quiet or ended. |
| Assign | Make it clear who is responsible for watching each session - by hand, or automatically through workload management. |
| Escalate | Raise a session to the escalated queue for a manager's attention. |
| Act | Fire custom actions your agent understands - pause, hand off, dump state - delivered as a webhook. |
| Disconnect | Force-end a session that has gone wrong. |
The pages in this section cover watching sessions, acting on a session and configuring Live View for your organisation.